Privacy Policy
Content Writers — Your Privacy is Our Priority
Who We Are
Content Writers is a registered sole proprietorship operating from Pakistan, providing content writing, academic support, online tutoring, and related services. We also operate a professional network of enrolled writers and teachers who receive project leads through our platform.
This Privacy Policy applies to:
- All clients — individuals, businesses, students, and parents who engage our services.
- All enrolled writers, teachers, and resources who are part of our platform.
- All visitors to our website at www.contentwriterspk.com.
- Anyone who contacts us via WhatsApp, email, or any other communication channel.
Information We Collect
We collect only the information necessary to provide our services effectively. The type of information we collect depends on your relationship with us:
2.1 Information from Writers / Teachers / Resources
- Full name, CNIC/ID number, date of birth, and contact number
- WhatsApp number and email address
- Profile photograph (used for enrollment and client matching)
- Educational qualifications, degrees, and certificates
- Professional experience, skills, and subject preferences
- Payment/transaction records (enrollment fee receipts)
- WhatsApp communication history with Company representatives
2.2 Information from Clients / Students / Parents
- Name and contact number or WhatsApp number
- Project requirements, subject details, and deadline information
- Payment records for services rendered
- Communication history via WhatsApp or email
2.3 Information from Website Visitors
- IP address, browser type, and device information (via analytics tools)
- Pages visited and time spent on the website
- Information submitted through contact forms
How We Use Your Information
We use the information we collect strictly for the following legitimate purposes:
| Purpose | Details |
|---|---|
| Identity Verification | To verify the identity, qualifications, and credentials of enrolled writers, teachers, and resources during the enrollment process. |
| Profile Matching | To match enrolled writers'/teachers' professional profiles with suitable client requirements and share relevant profiles with clients. |
| Platform Communication | To communicate project leads, updates, policy changes, and important notices through WhatsApp groups and direct messaging. |
| Payment Processing | To process and record enrollment fees, commissions, and project payments accurately. |
| Dispute Resolution | To investigate and resolve disputes, complaints, or disciplinary matters using available records and communications. |
| Quality Control | To monitor and maintain the quality and professionalism of services delivered through our platform. |
| Legal Compliance | To comply with applicable Pakistani laws and regulations, and to respond to lawful requests from authorities where required. |
| Security | To detect, prevent, and investigate fraud, misconduct, or unauthorised access to our platform. |
| Website Improvement | To analyse website traffic and user behaviour to improve our website content and user experience. |
Information We Do NOT Share
Specifically, we will never share the following without explicit consent:
- The profile photograph of any enrolled writer, teacher, or resource with any client, student, parent, or third party, except for the specific purpose of client profile matching and only with the individual's knowledge.
- The contact details (phone number, WhatsApp, email, address) of any writer, teacher, resource, client, student, or parent with any other party.
- The financial details of any enrolled individual or client, including payment amounts, bank accounts, or transaction records.
- Any personal identification information (CNIC, date of birth, address) with any unauthorised party.
- Any project details or confidential client information with anyone outside the direct working relationship.
The only exceptions where information may be shared are:
- When required by a lawful order, court, or competent authority under Pakistani law.
- When the individual has given explicit written consent for a specific purpose.
- Professional profile information (name, qualifications, skills, experience) shared with clients for project matching — this is a core part of our service and is understood by all enrollees.
WhatsApp Group Privacy
Content Writers Platform operates multiple WhatsApp groups as the primary platform for lead distribution and communication. The following privacy rules apply to all group members:
- Members are added to WhatsApp groups solely to receive project leads, updates, and important notices from the Company.
- No member may privately contact another member of any Company WhatsApp group without prior permission. Any such contact must be reported to the group admin immediately.
- Group content is strictly confidential. Members must not share, forward, screenshot, or reproduce any content from Company WhatsApp groups on any private or public channel.
- The phone numbers of group members visible in the group must not be saved, used, or shared for any purpose outside the group's intended function.
- Any member found violating WhatsApp group privacy rules will face immediate removal, enrollment cancellation, and permanent blacklisting from all Company platforms.
Profile & Photo Privacy
Profile photographs submitted by enrolled writers and teachers are collected solely for the purpose of the enrollment process and client profile matching.
- Profile photos will only be shared with a client when the enrolled individual has applied for a specific project and has been shortlisted for consideration.
- Profile photos will not be shared with any student, parent, client, writer, teacher, resource, or freelancer outside of this specific purpose.
- Profile photos are stored securely and are accessible only to authorised Company staff.
- Enrolled individuals may request removal of their profile photo from the Company's records after unenrollment by contacting info@contentwriterspk.com.
Professional profile information (name, qualifications, experience, skills) shared with clients is limited to what is necessary for project matching. Sensitive personal information (CNIC, full address, date of birth) is never shared with clients.
Online Session & Recording Policy
For online tutoring and teaching sessions facilitated through our platform, the following recording and privacy rules apply:
- No party — including students, parents, clients, tutors, teachers, or resources — may record any online session (audio or video) without the prior written consent of all participants.
- Students and parents are strongly encouraged to take notes during sessions rather than recording.
- If a student, parent, or client does not understand a topic during a session, they should ask the teacher or tutor to revisit that topic within the same session.
- Any unauthorised recording of an online session is a serious privacy violation and may result in immediate termination of the service arrangement and potential legal action.
Screenshot & Communication Policy
All communications between Company representatives, enrolled members, clients, students, and parents — whether via WhatsApp, email, or any other channel — are subject to the following privacy rules:
- No individual may take screenshots, share, or forward any communication that was exchanged between a Company representative and any other party, without explicit written permission.
- WhatsApp messages, emails, project briefs, payment receipts, and other communications are private and confidential between the parties involved.
- Sharing communications externally — whether on social media, with third parties, or in any public forum — is a serious privacy and confidentiality breach.
Data Security
Content Writers Platform takes the security of your personal information seriously and implements reasonable technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure.
- All personal data stored in our database is maintained with appropriate security controls and access restrictions.
- Access to personal data is limited to authorised Company personnel only, on a need-to-know basis.
- Enrollment documents and profile information are stored securely and are not accessible to unauthorised individuals.
- Financial transaction records are handled with strict confidentiality.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active enrollee profiles and documents | Duration of enrollment | Service delivery and platform operation |
| Post-enrollment records (unenrolled individuals) | 3 years after unenrollment | Legal compliance, dispute resolution, and audit purposes |
| Blacklisted individuals' data | Indefinitely | Platform security and prevention of re-enrollment under false identity |
| Client project and communication records | 3 years after project completion | Legal compliance, dispute resolution, and quality records |
| Payment and transaction records | 5 years | Financial compliance and audit requirements |
| Website analytics data | 26 months (Google Analytics default) | Website performance analysis |
After the applicable retention period, personal data is securely deleted or anonymised. You may request early deletion of your data by contacting us, subject to legal retention requirements.
Cookies & Website Tracking
Our website (www.contentwriterspk.com) may use cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors use our site.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for basic website functionality, navigation, and security. Cannot be switched off. | No |
| Analytics (Google Analytics) | Analyse website traffic, visitor behaviour, popular pages, and performance to improve our website. | Yes |
| Marketing (Meta Pixel) | Track the performance of Facebook/Instagram advertising campaigns and enable retargeting. | Yes |
| Functional Cookies | Remember your preferences and enable features like the WhatsApp chat widget. | Yes |
By continuing to use our website, you consent to our use of cookies as described above. You can disable non-essential cookies through your browser settings at any time, though this may affect some website functionality.
- To opt out of Google Analytics tracking: tools.google.com/dlpage/gaoptout
- To manage Facebook ad preferences: visit your Facebook Ad Settings.
- To manage cookies in your browser: access your browser's Privacy or Settings menu.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, or payment portals. This Privacy Policy applies only to Content Writers own platform and services.
Children's Privacy
Content Writers Platform’s enrollment services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18 without verifiable parental or guardian consent.
- Individuals under 18 may only enroll with the express written consent of a parent or legal guardian.
- Parents and guardians who become aware that their child has provided personal information to us without consent should contact us immediately at info@contentwriterspk.com.
- Students under 18 who use our tutoring services do so through their parents or guardians, who assume responsibility for their child's participation.
Your Privacy Rights
As an individual whose data we hold, you have the following rights regarding your personal information:
| Right | What It Means | How to Exercise |
|---|---|---|
| Right of Access | You may request a copy of the personal data we hold about you. | Email info@contentwriterspk.com with your full name and request. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data. | Contact us via WhatsApp or email with the corrected information. |
| Right to Deletion | You may request deletion of your personal data after the applicable retention period, subject to legal requirements. | Submit a written deletion request to info@contentwriterspk.com. |
| Right to Object | You may object to specific uses of your personal data where you have valid grounds. | Contact us in writing explaining your objection and grounds. |
| Right to Withdraw Consent | Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect past processing. | Notify us in writing via WhatsApp or email. |
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, Content Writers will:
- Investigate and contain the breach as quickly as possible upon becoming aware of it.
- Notify affected individuals via WhatsApp or email within a reasonable timeframe if the breach is likely to result in a risk to their rights or privacy.
- Take all necessary steps to prevent further unauthorised access and to secure affected data.
- Review and improve our security measures following any breach incident.
Changes to This Privacy Policy
Content Writers Platform reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. When we make material changes, we will:
- Post the updated Privacy Policy on our website with a revised "Last Updated" date.
- Notify enrolled members and active clients via our official WhatsApp groups or direct message.
- Where required, notify via our official social media platforms.
Continued use of our services after any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.
This Privacy Policy is written in the English language. The English version is the sole authoritative version.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through any of the following channels:
| Channel | Details | Response Time |
|---|---|---|
| info@contentwriterspk.com | Within 2 business days | |
| +92-319-6775233 | Within 1 business day | |
| Website | www.contentwriterspk.com | General information |
| Business Hours | Monday – Saturday, 10:00 AM – 8:00 PM (PKT) | — |
🔒 Our Privacy Commitment to You
- We will never sell, rent, or trade your personal information to third parties.
- We will never share your profile photo without your knowledge and for an approved purpose.
- We will never share your contact details without your explicit consent.
- We will protect all data with appropriate security measures.
- We will only use your information for the purposes stated in this policy.
- We will notify you of any material changes to our privacy practices.
- We will respond promptly and professionally to all privacy-related requests.